HubSpot Integration 🟠

Connect Konvoq to HubSpot and every lead captured in a conversation automatically appears as a contact in your CRM — no copy-pasting, no manual entry.

Set this up at Dashboard → Integrations → HubSpot.

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Connecting HubSpot

1. Go to Integrations → HubSpot
2. Click Connect HubSpot
3. You'll be redirected to HubSpot's OAuth authorization page — sign in and approve access
4. Return to Konvoq and map fields:
   • Konvoq email → HubSpot Email
   • Konvoq name → HubSpot First Name
5. Click Save — leads will now sync automatically

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What syncs to HubSpot

When Konvoq captures a lead, it creates or updates a contact in HubSpot with:

Konvoq field	HubSpot property
Visitor email	Email
Visitor name	First name
Conversation source URL	Website URL (or custom property)
Lead captured at	Create date

If a contact with that email already exists in HubSpot, Konvoq updates it rather than creating a duplicate.

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Disconnecting HubSpot

Go to Integrations → HubSpot → Disconnect. Leads already synced remain in HubSpot — only future syncs stop.

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Troubleshooting

If a lead doesn't appear in HubSpot:

1. Go to Integrations → HubSpot → Sync Log
2. Find the failed sync entry and read the error message

Common error	Fix
Duplicate contact	HubSpot has a contact with a slightly different email casing — check for Jane@example.com vs jane@example.com
Auth expired	Reconnect HubSpot — the OAuth token may have expired
Property not found	The mapped HubSpot property was renamed or deleted — remap it