CRM Fields 🗂️
CRM Fields control what information Konvoq collects when it captures a lead during a conversation.
Configure these at Dashboard → Leads → CRM Settings.
Default fields
Out of the box, Konvoq collects:
| Field | Type | Required |
|---|---|---|
| Name | Text | Optional |
| Email (validated) | Required |
The email field is always required — it's the primary identifier for a lead.
How fields are collected
Konvoq asks for information conversationally — not as a rigid form. The AI works the fields into the conversation naturally:
"What's your name?" "And what's the best email to reach you at?"
This feels much less intrusive than stopping the conversation to fill out a form.
Exporting leads with field data
All collected field data is included in the CSV export from Leads → Export. Each column corresponds to a field — making it easy to import into any CRM or spreadsheet.
:::info Connecting to HubSpot If you use HubSpot, you can map Konvoq fields directly to HubSpot contact properties. See the HubSpot Integration page for setup. :::